Frequently Asked Questions

DTF Printing

Are there any design limitations with DTF printing?

One of the coolest things about DTF printing is design versatility. We can handle an array of colors, complexity and even reproduce full color CMYK printing. Please bear in mind that the substrate is cloth so it’s not as accurate as printing on paper. If you're unsure about your design just call click or stop by, our team is here to guide you through the process.

Do you offer any discounts for bulk orders?

The more you print, the more you save per item. That being said the strength of the DTF system is in production of smaller orders. If you are looking at larger orders the screen printing process is typically the way to go for cost savings. Just reach out and we will be happy to provide a quote that reflects our bulk prices.

How long does the printing process take?

We aim to strike the perfect balance between quality and speed! Depending on the size of your order and the specifics of your project, it typically takes us about 1-2 weeks to get the job done right. If you have a tighter deadline, let us know, and we'll do our best to accommodate!

What exactly is DTF printing?

DTF stands for Direct To Film printing. It is a process where we print your designs onto a special film and then transfer them to t-shirts and other wearables. It's a fantastic way to get vibrant, colorful and durable prints without setup the costs associated with screen printing.

Which is better, DTF or DTG printing?

Let's unpack this a bit. DTF or Direct To Film printing works better on a wider range of fabrics, colors and material types than DTG. The reason for this is the DTG printing process is limited to 100% cotton and cotton blend fabrics. This is due to the direct application of a very thin ink deposit that is applied by the DTG printing system. The DTF system applies a more opaque white and can handle very intricate designs and maintain color accuracy. While DTG printing is still offered in many shops it will continue to struggle with small details, brightness and opacity. So we believe that DTF or Direct To Film is the better system.


Embroidery

How do you get your logo custom embroidered?

Great question! If you already have your logo simply contact us and get the process started. Your logo will need to be digitized. Digitizing is the process of re-drawing a logo or piece of art so it can be drawn with thread on modern embroidery equipment. The process of digitizing allows your design to be embroidered by automated machines more accurately and more affordably than before.

How much does it cost to get your logo digitized for embroidery?

The cost of digitization is based on the number of stitches in the logo. Typically the larger the logo the more the stitches. A typical left chest or hat logo will have a stitch count of 7,000-10,000 stitches and will cost $40-$70 for most designs. A logo sized to go on the back of a jacket will cost $90-$150 to have digitized. To get an estimate of the digitizing for your design give us a call.

Which is better, embroidery or screen printing?

Embroidery and screen printing are both great ways to brand or decorate apparel. Which is better depends on how you define better and what the embroidered items will be used for. Custom embroidery on work apparel like dress shirts, polo's, caps, and similar items tend to look more up-scale or corporate look. The up-scale look of embroidery is reinforced by it’s ubiquity in the corporate offices, outings and board-rooms in America and beyond. That being said, if you have large logo you need on t-shirts, screen printing is the way to go.

Which lasts longer, screen printing or embroidery?

While embroidery may have a higher initial cost it also has a longer lifespan and higher perceived value than screen printing. This higher perceived value will pay off again and again over time.


Engraving

Can you engrave on my Yeti thermal mugs?

We have customers bring in their new Yeti, Stanley or other thermal mugs to be engraved all the time. We also offer a line of thermal mugs from Polar Camel. They are very nice and competitively priced making them a favorite with our customers.

Can you laser engrave on Yeti and Stanley thermal mugs?

We engrave on Yeti, Stanley and Polar Camel thermal mugs daily. We do custom engraving of names and logos on many types of thermal drink ware. It depends on the cylindrical shape of the body of the item to be engraved.

Laser engraving vs regular engraving, which is better?

Laser engraving provides many more options for materials, such as metal, wood, plastic, leather, glass, stone etc. Laser engraving is typically cleaner looking than traditional engraving and there are few limitations on the fonts or design.


Hats and Caps

Can trucker hats be embroidered?

Trucker hats typically have a foam front and a mesh back which makes them one of the easiest hats to embroider as the foam offers ample structure for the needle and embroidery process.

What is a trucker hat?

A trucker hat typically has a mesh back and a foam front. The mesh back allows for superior airflow and the height of the hat is a little taller and stiffer than most baseball caps giving them a distinctive look.


Promotional Products

Can I get a sample before placing a large order?

We can provide a sample for your approval so you're 100% happy before the full order is produced. Your satisfaction is our top priority!

Do you guys offer eco-friendly promotional items?

We offer a wide range of eco-friendly options that will showcase your brand and help our planet. Ask us about our sustainable products on your next visit!

How long does it take to get promotional items once I've placed an order?

The time frame will depend on the product and customization options you choose, but we'll always keep you updated every step of the way.

I'm organizing a local event in Jacksonville and I need custom t-shirts.

Absolutely! We'd be thrilled to help bring your event to life with custom t-shirts. Just let us know your design ideas, and we'll deliver tees that everyone will love wearing!

Is there a setup charge in printing promotional items?

Depending on the type of item there may be a screen, plate, die, or a mold involved it putting your logo on the items. In most cases these are one time charges.

What promotional items would be best for my business?

This is a very common question! We're here to help you select the perfect promotional items that align with your brand and business to best engage your audience. Let's chat, and we and tailor a solution that’s just for you!


Screen Printing

Is Screen printing like what I did in high school?

Screen printing is still based on the same concepts you did in school, but that’s where it ends. Modern screen printing is done on automated machines that control the ink, squeegee stroke, pressure and speed giving better prints faster than ever before.

Is there a way to print t-shirts with a screen setup fee?

If you have a lot of colors and a small order you may want to look at DTF printing.
DTF stands for Direct to Film printing. It is a process where we print your designs onto a special film and then transfer them to t-shirts and other wearable items. It's a fantastic way to get vibrant, colorful and durable prints without setup the costs associated with screen printing.

What is screen printing?

Screen printing, also called silk screening, is a process by which a screen and a stencil is used to transfer a design to a t-shirt. The stencil on the screen has the logo on which allows ink to pass through specific areas of the screen. The ink that is allowed to pass through the screen creates the logo on the t-shirt or other item.

What is the setup charge in screen printing?

The setup charges are typically a one time charge to set up the screens for your job. If you reorder the same design there will not be a screen setup charge. These charges are $10 per screen / color and 12 pieces per imprinted color.


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